Off Duty Security
18301 East Eight Mile Road
Eastpointe, Michigan 48021
Telephone:
Fax:
586-774-1635
YOUR RESPONSIBILITIES
Decide ahead of time whether you want to keep this service covert and secret from your employees in order to better catch any of them involved, or obvious and overt. If you want to remain covert which is the norm, the sweeps will be conducted after hours/weekends. If you choose this option, we work under the guise of OFF DUTY 24 HOUR EMERGENCY TELECOM SERVICE and our vehicle advertising reflects that. This is done in case an employee stays late or returns to work after hours and discovers us. Your invoices in this case will reflect ‘telecom repair’ or ‘unspecified services’. If you choose this option, it is important that our services be paid out of the general budget and not out of any security related budget! If you want the service known and obvious, we will work during normal business hours while your employees are there. This takes longer for us (distractions) and will unfortunately be a major distraction and disruption to the employees as well. Our vehicles will be marked as counter surveillance.
Caveat: While we will work alone if needed, we prefer that a corporate representative or designee be present with us during covert sweeps. We don’t want to be accused of stealing anything that turns up missing.
Decide ahead of time and inform us how you want to handle the situation in the event we do find a device. The options are; 1) Remove and destroy it. 2) Call the FBI and file a report in which case they will confiscate it, however the record of this incident will forever be available to the public through the freedom of information act. 3) Leave it to plant false information on whoever has placed it there 4) Leave it there and set a trap for whoever put it there for purposes of criminal prosecution but once again, this will be public access information as well. Be advised that once found, any illegal device will be illegal for you or us to possess. We will destroy a device in your presence but we will not take it away in operable condition for the same reason. It will be illegal even for us to possess.
Your privacy is assured. Your account information and reports are stored on their own separate removable hard drive and cannot be hacked off our computer. That drive is then stored in a very secure location. The original is shredded (electronically) X7. We cannot stress enough the importance of being able to trust your TSCM team.
Prior to the first sweep on a new contract, we will request a number of things from you, some on a one time only basis after which they will not be an issue, and some on a continuous basis. Providing as much of the following will not only reduce you bill for the service but will reduce our time on your sight and the time we spend prior to the sweep date.
1) Prior to the first sweep but after the price is negotiated, the TSCM team leader, under the guise of something else (you choose), should be taken on a tour of the facility.
2) An employee should be assigned to go to the builder if your building
is new or to city hall if it’s an older building, and acquire a
blueprint.
3) We will need a copy of a recent phone bill.
4) We will require written permission from an authorized person in the
company for us to access the repair and modification history of your phone
lines from your phone company.
5) Assign someone in you organization to determine which if any of your
RJ-45’s are network.
6) We may require your permission at some point to bring in a service
tech from your phone company (at our expense) to make sure our systems
and procedures match seamlessly with their installation and equipment
to avoid damage to the phone system and anything connected to it.
7) You absolutely must disable remote repair access to you phone hub/router.
Insist that telephone service do this. If they don’t, drop them
and hire someone that will. Cracker installed software modifications are
not readily detectable by our equipment. Also have them put a physical
lock box on it. If they can’t, we’ll assist you in finding
one.*
8) We will need someone to give us the phone number to each phone line,
whether connected to a phone, Fax or modem (available from your phone
company or phone bill if you don’t know them all.
9) We will require, on every sweep, access to all phone closets routing
any of your lines.
10) We will require on every sweep, access to the main power panels that
service your building.
11) We will require, when possible, access to the offices adjacent to,
above and below the offices that are to be swept.
12) We will require, if applicable, removal of all old and unused Telco
lines, blocks and devices from your phone closet.
13) We will require your permission to disconnect and short out all unused
lines running out of the rooms to be swept.
14) We will require inside access to the roof of the building.
* This is mandatory. It is easier than you imagine
to break into and reprogram your PBX system so that every time your phone
rings, so does the cracker’s.
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